Privacy Policy

The purpose of this privacy policy ( this "Privacy Policy" ) is to inform users of our Site of the following:
 

1:   The personal data we will collect;

2:   Use of collected data;

3:   Who has access to the collected data;

4:   The rights of the Site users and;

5:   The Sites cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of the 27 April 2016, known as the Genral Data Protection Regulation ( the "GDPR" ). For users in the United Kingdom, we adhere to the GDPR as enshined in the Data Protection Act 2018.
 

Consent

By using our Site users agree that they consent to:

1: The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contacting the Data Protection Officer.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

1:  Users have provided their consent to the processing of their data for one or more specific purposes.

Personal Data we collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-automatic way.

We may also collect the following data when you perform certain functions on our site;

1:  First and Last Name

2:  Email address; and

3:  Auto fill data.

This Data may be collected using the following methods:

1:  Form submitted through website;

2:  Emails sent through links on website; and

3:  Over the phone.

How we use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relvant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes.

1:  For communication purposes.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1    If the law requires it;

2    If it required for any legal proceeding;

3    To prove or protect our legal rights; and

4    To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored for 12 months and you will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

Any personal data collected by us is stored on secure servers or drives that can only be accessed by the data controller.

While we take all reasonable precautions to ensure that the user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User

Under the GDPR, yiu have the following rights:

1   Right to be informed;

2   Right of access;

3   Right to rectification;

4   Right to erasure;

5   Right to restrict processing;

6   Right to data portability; and

7   Right to object.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our data protection officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your data, how we have used your personal data, if we have dislosed your personal data and to who we disclosed your personal data, if you would like your personal data to be deleted or modified in any way, or if you would like to exercise any of your other rights under GDPR, please contact our data officer by email:  data@eps-live.com

Cookie Policy

We use the following types of cookies on our Site:

1   Functional cookies

      Functional cookies are used to remeber the selections you make on our Site so that your selections are saved for your next visits;         and

2   Analytical cookies

      Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for           example data on the content you access, how long you stay on our site, etc.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates.

Complaints

If you have any complaints about how we process your personal data, please contact us so we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to the supervisoy authority by contacting the Information Commissioner's Office.